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Frequently Asked Questions

What's the difference between in-ground and surface mounts?

In-Ground Mounts

Our in-ground mounts offer unparalleled stability as they are securely anchored into the ground using concrete. This method ensures maximum support for your rack, making it ideal for heavy-duty applications. Mounting a site furnishing with an in-ground mount involves embedding the mount's base into a hole in the ground and then pouring concrete around it, creating a strong foundation. For detailed instructions on how to install an in-ground mount, please refer to our comprehensive In-Ground Installation Guide.

Surface Mounts

On the other hand, our surface mounts are designed to be attached to concrete surfaces using heavy-duty screws. While they offer robust support, they are not anchored into the ground like in-ground mounts. Mounting a site furnishing with a surface mount involves securely fastening the mount to an existing concrete pad or surface. Surface mounts are an excellent choice for situations where drilling into concrete is preferred or when portability is a factor. To learn more about the installation process for surface mounts, check out our Surface Mount Installation Guide

What is Powdercoat, Thermoplastic, Galvanized, and Stainless Steel?

Powdercoat Finish: 

Our Powdercoat finish is a versatile choice for site furnishings. It offers both durability and aesthetics, making it a great fit for various environments. Powder coating not only enhances the visual appeal of our products but also provides protection against the elements. This finish is suitable for both indoor and outdoor settings, ensuring that our site furnishings maintain their appearance and integrity over time. 

Thermoplastic Finish:

Thermoplastic is a finish applied to select site furnishings like benches and seating. It excels in areas where comfort and resilience are essential. Thermoplastic becomes malleable at high temperatures, allowing us to create ergonomic designs. After cooling, it solidifies into a durable finish that can withstand heavy use and various weather conditions. This makes thermoplastic-coated products ideal for parks, schools, and public spaces. 

Galvanized Finish:

Our Galvanized finishes are applied to steel-based site furnishings to protect them from rust and corrosion. This process involves adding a zinc coating through hot-dip galvanization, enhancing durability. Galvanized site furnishings are a wise choice for outdoor installations, including streetscapes and recreational areas, where exposure to moisture and harsh weather is a concern. 

Stainless Steel Finish:

Stainless steel is a premium finish option for select site furnishings. It is an alloy known for its corrosion resistance and polished appearance. Our stainless-steel products are well-suited for upscale environments, corporate campuses, and architectural settings where aesthetics and long-term durability are key considerations.

How can I acquire a product from your site furnishing collection?

Purchasing a product from our site furnishing collection is easy and hassle-free. Simply navigate to our product's page, browse the available options, and select the item that meets your requirements. Once you've made your choice, click on the product to view detailed information, pricing, and customization options if available. To proceed with your purchase, click the "Add to Cart" or "Request a Quote" button. If you have any specific questions or customization requests, feel free to reach out to our sales team. Our experts are here to assist you every step of the way in selecting the perfect site furnishing solution for your needs.

What is the estimated delivery time for my product?

Our commitment is to provide the fastest possible delivery for your convenience. We offer a range of delivery options to suit your needs:

Quick Ship: For select products, we offer a Quick Ship option, ensuring delivery in as little as 1 to 3 business days. 

Standard Delivery: The estimated delivery time for standard orders typically falls within 3 to 4 weeks from the date of your order.

Large or Custom Orders: For larger or custom orders, delivery times may extend beyond 3 to 4 weeks. To receive a precise delivery estimate for your specific order, please contact our customer support team. We are dedicated to keeping you informed and making the process as smooth as possible. Your satisfaction is our priority.

What types of site furnishings do you manufacture?

Our site furnishing manufacturing expertise covers a wide spectrum of products, including benches, picnic tables, trash receptacles, bike racks, bollards, planters, and a diverse array of items. Our product line is meticulously designed to cater to various environments, extending from public spaces to corporate and commercial settings. This extensive range ensures that we can meet the diverse needs of our customers and provide the perfect site furnishings for their specific requirements.

Can I personalize site furnishings to align with my project's aesthetics and branding?

Absolutely! We provide a wide range of customization options for many of our site furnishings. You can select from a diverse palette of colors, finishes, and materials, allowing you to perfectly harmonize our products with your project's design and branding requirements. Feel free to reach out to our team for tailored customization solutions that ensure our site furnishings seamlessly integrate into your project, reflecting your unique aesthetic and brand identity. Your vision is our priority.

What warranties are provided for your site furnishings?

Our commitment to quality is unwavering. Depending on the specific product, our site furnishings typically come with warranties ranging from 1 to 20 years. For comprehensive warranty information, please refer to the individual product pages on our website. If you have any specific inquiries or need further details, our dedicated customer support team is always available to assist you. We're here to ensure your peace of mind and satisfaction with our products.

Do you offer installation services for your site furnishings?

We understand the importance of a hassle-free installation process. In regions where we have local service offices, we do offer professional installation services. However, in areas where our installation services are not available, we are committed to ensuring your installation goes smoothly. We provide guidance and support to help you complete the installation effectively. Additionally, we offer comprehensive installation instructions with every product to assist your team. If desired, we can also recommend experienced professional installers in your area to assist with the set-up, ensuring your site furnishings are perfectly placed and secure. Your satisfaction with our products and their installation is our priority.

How do I request a quote for a bulk order or custom project?

We appreciate your interest in bulk orders and custom projects. To obtain a personalized quote and receive expert assistance with your project, please don't hesitate to contact our sales team. Simply share your specific requirements, and our team will work diligently to provide you with the tailored information and support you need. We're here to help you achieve your project goals efficiently and effectively.

How can I contact your customer support team for further assistance?

Your satisfaction is our priority, and we're here to assist you. Contacting our customer support team is easy and convenient. You can reach out to us through our website's user-friendly contact form, via email, or by phone. For detailed contact information, please visit our Contact Us page. We look forward to addressing your questions, inquiries, and providing the support you need.

Your Complete Outdoor Site Furnishing Solutions

 

 
Hours

Monday to Friday: 7 am – 3:30 pm
Saturday & Sunday: CLOSED

Call Us:
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(763) 452-0468

Email:

info@parkitect.com

Office & Showroom:

230 N Dual Blvd NE, Isanti, MN 55040

 

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